At Violeta Haven, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the practices described below.
Information We Collect
We may collect personal details such as your name, shipping address, contact number, and email address when you place an order, create an account, or contact us for support.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you about purchases and inquiries
- Improve our website, products, and services
- Send you updates, offers, and promotional information (only if you consent)
Payment Information
We only accept Cash on Delivery (COD) as a payment method.
Sharing of Information
We do not sell, rent, or trade your personal information. Data may be shared only with trusted delivery partners for the purpose of fulfilling your order.
Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.
Your Rights and Opt-Out Instructions
You have the right to:
- Request access to the personal data we hold about you
- Correct or update your information
- Request deletion of your data (where applicable)
- Opt-out of receiving promotional emails at any time by contacting us at [email protected]
Cookies
Our website may use cookies to enhance your browsing experience and improve our services.
International Users
As Violeta Haven operates worldwide, your data may be processed in different regions. By using our website, you consent to such transfers.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]